Effective Date: May 23, 2023

At Proof Aesthetics, we are committed to providing an exceptional experience and high-quality products and services. Please review the following policies carefully prior to booking or purchasing.

1. Appointments, Cancellations & No-Show Policy

We require advance notice for any appointment changes to respect our providers’ time and accommodate other clients.

Cancellations & Rescheduling

Cancellations or reschedules made within 24 hours of your appointment time will incur the following fees:

• $50 fee for 30-minute appointments
• $100 fee for 60-minute appointments
• $150 fee for 90-minute appointments
  

No-Shows

Failure to show up to your appointment without notice will result in the same fee listed above, and may require a deposit for future bookings.

Late Arrivals

If you arrive late, your appointment may be shortened to accommodate the next scheduled guest. Full service fees may still apply.

Proof Aesthetics reserves the right to refuse service or require deposits for repeated late cancellations or no-shows.

2. Deposits

Certain services may require a deposit to reserve your appointment.

• Deposits are non-refundable
• Deposits may be transferred to a rescheduled appointment if rescheduled outside of 24 hours
• Deposits will be forfeited if you cancel or reschedule within the cancellation window or do not show
  

3. Membership Policy

Proof Aesthetics memberships are designed to reward consistency and support long-term skin and wellness goals.

Membership Payments

All membership payments are non-refundable once processed.

Monthly Credits

Monthly membership credits:

• Are added automatically each month
• Do not expire unless otherwise stated
• Are non-transferable and cannot be redeemed for cash
• May only be used by the member listed on the account
  

Membership Discounts

Membership discounts apply only while your membership is active and in good standing.

Pausing or Cancelling Membership

Membership cancellation or pause requests must be submitted in writing to hello@proofaesthetics.com. Terms, minimum commitment periods, and cancellation eligibility may vary by membership type.

Proof Aesthetics reserves the right to modify membership offerings, pricing, and benefits at any time with notice.

4. Retail Products (Skincare + Merchandise)

We take pride in offering carefully curated products. Due to health and safety standards:

• All opened or used products are final sale
• Unopened products may be eligible for exchange or store credit within 14 days of purchase with proof of purchase
• Products must be unused, unopened, and in original packaging
  

We do not offer refunds on skincare products unless required by law.

Shipping fees are non-refundable.

5. Gift Cards

Gift cards are final sale and are:

• Non-refundable
• Non-transferable
• Cannot be redeemed for cash (except where required by law)
• Not eligible for replacement if lost or stolen
  

Gift cards may be used toward eligible services and products at Proof Aesthetics.

6. Treatment Packages & Prepaid Services

Prepaid packages and treatment bundles are:

• Non-refundable
• Non-transferable
• May be used only by the original purchaser unless otherwise approved in writing
  

If a package expires (if applicable), remaining sessions may be forfeited.

7. Medical Aesthetic Services

All injectable treatments and medical aesthetic services are final sale once performed.

Because results vary and depend on individual biology, lifestyle, and medical history:

• No refunds are offered for completed treatments
• Additional treatment may be recommended to achieve desired outcomes and is not included unless stated
  

8. Chargebacks & Disputes

If a chargeback is submitted for a valid charge, Proof Aesthetics reserves the right to:

• Suspend membership privileges
• Require full payment prior to booking future services
• Decline future appointments
  

9. Contact Us

If you have questions regarding any of the above policies, please contact us:

Proof Aesthetics

Email: hello@proofaesthetics.com
Phone:760-753-6587
Address: 557 Beech Ave, Carlsbad, CA 92008

Terms of Service

Proof Aesthetics — Website Terms of Use

Effective Date: May 23, 2023

Overview

Please read these Terms of Service carefully. They contain important information about your legal rights, remedies, and obligations, including disclaimers, limitations of liability, and indemnification provisions.

This website (the “Website”) is owned and operated by Proof Aesthetics (“Proof,” “we,” “us,” or “our”). Your access to and use of the Website and any related services (the “Services”)—including purchasing products offered on the Website (“Products”) and booking treatment services at our physical locations—are provided to you conditioned on your acceptance of these Terms of Service (“Terms”).

By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree, you may not use the Website or Services.

These Terms govern the relationship between you and Proof with respect to your use of the Website and Services. You agree these Terms are legally binding like a written agreement signed by you. You represent that you have the right, power, and authority to enter into these Terms.

Some features of the Website or Services may not be available in all jurisdictions. You are responsible for ensuring that your use of the Website and Services is lawful in your location.

We may update these Terms at any time by posting a revised version on the Website. Changes are effective immediately upon posting. Please review these Terms periodically.

1. Use of This Website

This Website is intended for individuals located in the United States, and is operated from the United States. If you access the Website from outside the U.S., you do so at your own risk and are responsible for compliance with applicable local laws.

You may only use the Website for lawful purposes. You agree not to use the Website or Services for any illegal or unauthorized purpose, including in violation of any criminal law, intellectual property law, privacy law, or other applicable laws or regulations.

By using this Website, you represent that you are at least the age of majority in your jurisdiction and are legally capable of entering into a binding contract.

We may suspend or terminate your access to the Website at any time if we believe your use is unlawful or violates these Terms.

2. Privacy

Proof is committed to respecting your privacy. Our Privacy Policy describes how we collect, use, and disclose personal information.

You acknowledge that use of the Website and Services occurs via the internet and that information (including personal information) may be processed and stored through service providers that may operate in various jurisdictions.

3. Services & Accounts

Some Services may require you to create an account (“Account”). To create an Account or use certain Services, you may be required to confirm your acceptance of these Terms.

You agree to provide accurate, current, and complete information and to promptly update that information as needed. If you provide information that is inaccurate, not current, or incomplete, we may suspend or terminate your Account and refuse current or future use of the Website or Services.

You may not:

• choose a username that is offensive or infringes third-party rights,
• share your login credentials with others, or
• use another person’s account.

You agree to notify us immediately of any unauthorized use of your Account. Proof is not responsible for losses resulting from unauthorized access that arises from your failure to protect your login information.

We disclaim all liability for unauthorized use of your Account that is not caused by Proof.

4. Sale of Products

The Website may allow you to purchase Products. We reserve the right to refuse service to anyone, at any time, for any reason.

Product listings on the Website are invitations for you to make an offer to purchase, not offers to sell. Your order is an offer to purchase. We accept your order only when we send an order confirmation.

We may cancel orders for reasons including, but not limited to:

• quantity limitations,
• pricing or listing errors,
• regulatory restrictions,
• suspected fraud, or
• payment authorization issues.
  

If we cancel after your payment has been processed, we will issue a refund to the original payment method.

We may modify Products, pricing, or availability at any time without notice, subject to applicable law.

Except as stated in our Refund Policy or required by law, all sales are final.

5. Payment

All prices are shown in U.S. dollars (USD) unless otherwise stated. Prices do not include applicable taxes. Shipping and handling (if any) will be displayed at checkout.

By providing payment information, you represent that:

• the payment method is valid and authorized, and
• you are authorized to use it.
  

We comply with applicable payment network rules and third-party processor requirements. Payment providers may impose additional terms; you agree to comply with those terms.

Proof is not responsible for:

• fees charged by your bank or card issuer,
• payment authorization failures, or
• delays or non-delivery caused by payment verification processes.
  

6. Shipping & Delivery

If Products are shipped, you are responsible for shipping costs unless otherwise stated. Estimated delivery times are not guaranteed.

Title and risk of loss pass to you when the Product is delivered to the carrier. Proof is not responsible for delivery failures caused by incorrect or incomplete address information provided by you.

Returned packages due to address errors, refusal, or failure to retrieve from the carrier may be subject to restocking and/or reshipping fees, as permitted by law and as described in our Shipping Policy.

Shipping Policy: [insert link]

7. Returns & Refunds

Returns, exchanges, store credit, and refunds are governed by our Refund Policy.

Unless otherwise stated:

• Opened/used skincare products are not eligible for return due to hygiene and safety.
• Gift cards are non-refundable.
• Service packages and memberships are generally non-refundable unless required by law or explicitly stated.
  

8. Code of Conduct

You agree not to attempt to access restricted areas of Proof’s systems or use the Website in a way that disrupts, harms, or interferes with the Website or Services.

You agree not to:

• hack, probe, or attempt to bypass security measures,
• scrape, data mine, or use bots without written permission,
• mirror or frame the Website without written consent,
• create multiple accounts for abuse, resale, or transfer, or
• engage in behavior that undermines the integrity of the Website or Services.
  

We may take any action we deem necessary to protect the integrity and security of the Website and Services.

9. Your Comments & User Content

If the Website allows you to submit content (reviews, comments, feedback, etc.) (“User Content”), you agree not to post anything that:

• is unlawful, defamatory, abusive, harassing, hateful, or discriminatory,
• is obscene, sexually explicit, or violent,
• violates a third party’s rights (copyright, trademark, privacy, etc.),
• contains malware or harmful code, or
• is commercial spam or solicitation.
  

We may (but are not required to) monitor, remove, or restrict User Content at any time.

By submitting User Content, you grant Proof a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and distribute that content for business purposes (e.g., testimonials, marketing), unless prohibited by law.

10. Our Materials (Intellectual Property)

All Website content—including text, graphics, design, logos, images, videos, and downloadable materials (“Proof Materials”)—is owned by Proof or our licensors and protected by intellectual property laws.

You may use the Website for personal, non-commercial purposes only. You may not copy, reproduce, modify, distribute, sell, or exploit any Proof Materials without our prior written permission.

11. Availability

We try to keep the Website and Services available, but we do not guarantee uninterrupted, secure, or error-free access. We may suspend or restrict access at any time for maintenance, security, or operational reasons.

12. Access to the Internet

You are responsible for obtaining and maintaining internet access and any equipment required to use the Website. You are also responsible for all related charges.

The internet is not fully secure. Communications may be lost, intercepted, or altered. Proof is not liable for damages related to such communications.

13. Accuracy & Updates

We may update Website content periodically, but we do not guarantee that information is accurate, complete, or current at all times. We may correct errors and update content without notice, including after an order has been placed.

14. Third-Party Links

The Website may include links to third-party websites for convenience. Proof does not control and is not responsible for third-party websites, content, or policies.

Proof is not liable for losses resulting from your use of any third-party sites.

15. Viruses & Security

Proof is not responsible for viruses or harmful components that may affect your device due to use of the internet. We recommend using appropriate security and antivirus software.

16. Website, Services, and Materials Provided “As Is”

The Website, Services, Products, and Proof Materials are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

Some jurisdictions do not allow certain warranty disclaimers; in that case, disclaimers apply to the fullest extent permitted by law.

17. Limitation of Liability

You assume all responsibility and risk for use of the Website, Services, Products, and Proof Materials.

To the fullest extent permitted by law, Proof and its owners, employees, contractors, and affiliates will not be liable for any indirect, incidental, punitive, exemplary, or consequential damages, including lost profits, arising out of or related to your use of the Website, Services, or Products.

To the fullest extent permitted by law, Proof’s total liability for any claim will not exceed the amount you paid to Proof for the specific transaction giving rise to the claim.

Some jurisdictions do not allow certain limitations; in that case, limitations apply to the fullest extent permitted by law.

18. Class Action Waiver

To the extent permitted by law, disputes must be brought on an individual basis only. You waive any right to bring or participate in a class action, consolidated action, or representative proceeding.

19. Indemnification

You agree to indemnify, defend, and hold harmless Proof and its owners, employees, contractors, and affiliates from any claims, damages, liabilities, costs, and expenses (including attorneys’ fees) arising from:

• your use or misuse of the Website or Services,
• your violation of these Terms, or
• your violation of any law or third-party rights.
  

20. Suspensions

We may suspend your Account and/or access to the Website or Services at any time, with or without notice, if we believe you:

• violated these Terms,
• provided inaccurate information, or
• engaged in unauthorized access or security risks.
  

21. Term & Termination

We may modify, suspend, or discontinue the Website or Services at any time without notice. We may terminate these Terms and your access to the Website or Services at our discretion.

Upon termination, you must stop using the Website and Services.

22. Contact Information

If you need to contact us about these Terms, please reach out:

Proof Aesthetics

557 Beech Ave Carlsbad, CA 92008

Email: hello@proofaesthetics.com

Phone: 760-753-6587

23. Miscellaneous

These Terms are governed by the laws of the State of California, without regard to conflict of law rules, and you consent to jurisdiction and venue in [San Diego County, California] (or appropriate California courts), unless otherwise required by law.

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.

These Terms constitute the entire agreement between you and Proof regarding the Website and Services and supersede prior agreements on the subject.

Last updated: Feb 2026